FACTS: The best way to ensure that debts are paid on time is to develop and consistently apply a policy of credit control. This will ensure that you customers clearly understand your terms, and make sure they are enforced.
"When Commercial Credit
Control began working with
us, our debts over 60 days
were in excess of £300 000,
by carefully implementing
procedures this was quickly
reduced to £1500."
What our clients say
"We brought Commercial Credit Control in to help us collect £1.2million worth of overdue debt, almost equivalent to three weeks income. They quickly got to grips with the complexity of social care funding and within 2 months the arrears had been reduced by £400,000 and within 12 months £900,000.
The big advantage of bringing in outside help, with the sole task of reducing levels of arrears is that the resource is not distracted by other internal corporate objectives and Commercial Credit Control were totally focussed on the collection of overdue debt.
Our ledgers were in a much healthier place as a direct result of their intervention. We would recommend to anyone with too much cash tied up in their sales ledgers to talk to Commercial Credit Control."
Astonbrook Care Limited
"I have worked with Commercial Credit Control on two assignments within turnaround. The first was a £3m turnover recruitment agency. Commercial Credit Control was instrumental in reducing debtors significantly both through their own efforts and by training the incumbent credit controller.
The second was a £20m turnover web-offset printer. Commercial Credit Control was brought in as a specialist to reduce debtors as part of the preparation for administration, and then continued in the role while the business continued to trade in administration. Commercial Credit Control achieves results, I would recommend them without hesitation."
JW Resourcing Ltd
"In Nov 2011, I attended a Sheffield Chamber of Commerce training course on: Effective Credit Control / Chasing Bad Debt. Catherine Howe was the trainer.
Catherine's approach was professional, friendly and inspirational throughout. Her obvious in-depth knowledge of the subject helped make the technical aspects easy to understand, interesting and even fun.
I am now applying the skills I learnt on the course in my day-to-day role at NAVCA. My confidence in the area of credit control is increasing, and at the same time the debtor's list decreases."
Finance & Contracts Officer
NAVCA (National Association for Voluntary and Community Action)
"After receiving a cheque which bounced we simply could not get our money however hard we tried. Having met Catherine from Commercial Credit Control at a networking event, we knew exactly who to call to recover this debt.
Even though it was the last week before Christmas, within 72 hours the customer had called and given full payment via credit card which cleared before Christmas, something we never expected.
The service was superb throughout, we were kept fully informed and even received a telephone call to check we were satisfied with the outcome and to confirm the modest final charge. We would have no hesitation in recommending Commercial Credit Control and will undoubtedly use their service again in the future."
Glue Creative Production Solutions Ltd
"We first hired Cath when an agency was stalling payments despite being very happy with the work we had completed. We had started to feel like we were in a losing battle but Cath came along and showed us that the reality was that we were essentially the victims of theft.
I love how she uses straight talking and no nonsense to put facts in their place and lets you, as the client, know where you stand. And then the best bit happens - Cath gets to work. Daily contact means that every time we've hired Cath we've known exactly what is happening and what steps to payment are being made.
Her knowledge of all the issues surrounding non-payment left us feeling totally secure in her hands. And every time we have hired Cath we have recovered our money and walked away knowing that we would recommend her without hesitation and definitely hire her again."
"Commercial Credit Control Ltd spent no time from the initial phone-call to coming on site and getting stuck into the aged debtors; prioritising the balances and organising the credit control team. The impact was almost instantaneous. I would gladly recommend them to any company requiring immediate assistance or long term credit control training."